Is Pocket Options a legitimate trading platform or just a scam?

Broker Comparisons & Reviews
1

I’m looking for insights regarding this trading broker. I’m encountering serious warning signs and I want to see if others experienced similar issues.

I began by signing up and deposited $20 as a trial run. I lost that amount but anticipated it since I’m just starting out in trading. Then, I added another $20 and successfully increased it to $250 within about two weeks.

The real complications arose when I attempted to withdraw my earnings. They requested that I verify my payment method by providing images. The card I used was from Express Bank and did not feature my name. Customer service instructed me to submit a bank statement instead. I provided a statement showing both of my deposits, but they insisted on a statement that includes my card number to confirm ownership.

Unfortunately, my bank does not include card numbers on statements, so I had to compensate them to draft an official letter to the broker affirming that the card is mine. They dismissed that as well. Subsequently, I incurred additional costs to upgrade my account and receive a new card that has my name on it.

When I submitted the new card, they claimed they still required verification for the previous card. However, the previous card has already been canceled because they originally rejected it. Now they are asking for proof of a card that is no longer active.

Has anyone else faced these kinds of verification challenges? It seems like they are intentionally complicating the withdrawal process.

2

Been trading for years and this is classic stalling. Legit brokers don’t make withdrawals this complicated.

I’ve used tons of brokers - verification’s usually simple. Upload your ID, proof of address, maybe a bank statement. Done. When they keep asking for more docs or rejecting valid proof, that’s a red flag.

Wanting verification for a cancelled card is ridiculous. Any real broker would take your bank letter or new card verification.

Cut your losses and switch to a regulated broker like IG, OANDA, or XM. You’ll probably lose that $250, but it’s better than wasting more time on their games.

Next time stick with FCA, ASIC, or CySEC regulated brokers. They can’t pull this crap because they have actual oversight.

3

Might be a scam. Try another broker.

4

This is straight-up withdrawal fraud. They’ll keep changing requirements hoping you’ll give up. Pocket Option operates in unregulated territory, so your money’s at risk. They profit when you lose trades - paying you out hurts their bottom line. File complaints with your bank or payment processor for holding your funds without cause. If you deposited recently, try chargebacks. Stick with regulated brokers and skip binary options entirely.

5

Yeah they’re basically stealing your money at this point. Same thing happened to my friend last year.